Auto Body & Collision Repair FAQs
in Orlando, FL & the Surrounding Areas
Answers About Estimates, Insurance Claims, OEM Repairs, ADAS Calibration & More
If your car has been damaged in an accident or suffered weather issues, Orlando Certified Collision can help. We provide a full range of certified auto body repair services for all makes and models. Here you will find a variety of frequently asked questions about our local collision shop and services. If you need additional information or a quote, don’t hesitate to reach out to our friendly team.
Where is Orlando Certified Collision located?
You can visit us at 506 W. Lancaster Rd. Orlando, FL 32809.
What are your hours?
Our shop is open Monday through Friday from 8am-5:30pm and Saturday from 9am-12:30pm.
Do I have to use my insurance company's body shop?
No. Your insurance company may recommend a repair facility, but you generally have the right to choose where your vehicle is repaired.
Can I choose my own collision repair shop?
Yes. You can select the collision repair shop you trust, even if it is not part of your insurance company's preferred network.
Do you work with insurance companies?
Yes. We can communicate with insurance carriers, document damage and help coordinate approved collision repairs throughout the claims process.
Do you provide free estimates for collision repair?
Yes. Orlando Certified Collision provides free estimates for auto body repair, collision repair, painting and other applicable services.
What is OEM-certified collision repair?
OEM-certified collision repair follows manufacturer-specific procedures, equipment standards and training requirements intended to restore a vehicle properly after an accident.
What is ADAS calibration?
ADAS calibration restores the proper aim and function of applicable cameras, radar and sensors used by systems such as lane assistance, automatic braking and collision warnings.
How long does collision repair take?
Repair time depends on the extent of the damage, parts availability, insurance approvals and whether structural, electronic or paint work is required. We can provide a more accurate timeline after inspecting the vehicle.
Do you provide fleet vehicle collision repair?
Yes. We can service many fleet and commercial vehicles of standard size, including work trucks, government vehicles, rental cars and more.
Do you repair aluminum vehicles?
Yes. We provide aluminum body and collision repair for applicable vehicles and components using proper tools, materials and repair procedures.
What is paintless dent repair?
Paintless dent repair, or PDR, is a technique used to remove certain dents without sanding, filler or repainting when the factory paint remains intact.
Can hail damage be repaired with PDR?
Often, yes. Many hail dents are good candidates for paintless dent repair when the paint has not cracked and the metal has not been excessively stretched.
Where can I get my car painted in Orlando?
Orlando Certified Collision provides professional auto painting, refinishing, color matching, bumper painting and paint repair for vehicles throughout the Orlando area.
Can you repair frame or unibody damage after an accident?
Yes. We provide frame straightening, unibody repair, structural repair and computerized measuring for vehicles with more significant collision damage.
Do you repair all makes and models?
Yes. Our technicians service a wide range of domestic, Asian and European vehicles, including many major manufacturers.
Do you provide a warranty?
Yes. Orlando Certified Collision offers a lifetime warranty on paint work. Warranty terms for other repairs may vary based on the service, parts and materials involved, so ask our team about coverage for your specific repair.
How do I schedule auto body repair in Orlando?
To schedule an appointment, please give Orlando Certified Collision a call at (689) 283-1620. We’d be happy to answer any questions or offer a quote for the cost of auto body repair, auto collision repair, PDR or auto painting in Orlando for any make or model.
